Frequently Asked Questions

What is included each month?

Each month, you will receive one physical letter by mail as part of an unfolding story. Some letters may also include thoughtful paper inserts when the story calls for them.

How often are the letters sent?

The Jerusalem Letters is a monthly subscription. One letter is sent each month.

Is this a physical letter or an email?

This is a physical letter sent by mail. Nothing is delivered digitally.

Where are the letters sent from?

Each letter is prepared and sent from Jerusalem.

Can I cancel anytime?

Yes. You can cancel your subscription at any time.

Can I send this as a gift?

Yes. The Jerusalem Letters makes a thoughtful recurring gift for readers, mothers, friends, and anyone who values meaningful mail.

Are the stories religious or political?

No. The stories are not religious and not political. The project is inspired by Jerusalem as a city of atmosphere, memory, and old streets.

Is each story personalized?

The story includes the character name you choose, and some versions may also allow an optional narrator name.

Do I receive the whole story at once?

No. The story unfolds over time, one letter at a time.

Is shipping included?

Shipping details will be shown at checkout.

If you still have a question, feel free to contact us.